Could we ask you to please try to restore your purchase via our App?
Please follow the steps below:
- On your Android/ iPhone phone or tablet, open the Google Play Store/ Apple App Store.
- Check if you’re signed in to the correct Google/ Apple account (the account you made your purchase with).
- Launch the “Toomics” App.
- Tap the red “VIP Membership” button.
- Leave the payments page by going back to our homepage.
- If nothing happens, tap “Customer Service” and then “Restore VIP Membership”.
- Press "Restore".
Please refer to the screenshots below: